Terms and Conditions


ALPHADATA company (hereinafter called the SELLER) is registered under the respective trade (“SIREN”) number 380 046 417 RCS Paris (75). The head office is located at 37 39 Avenue Ledru Rollin PARIS FRANCE. All email correspondence should be forwarded to the following email address : contact @ alphadata.fr (address of the seller).

Any order under/relative to any product appearing in the online store site www.cad-software-download.com (hereinafter referred to as SITE VENDOR) requires consultation and prior acceptance of these terms of sale/terms of use online but also on the acceptance of specific conditions of use, service contracts and support agreements, the general conditions of sale of goods, conditions of sale of the composition and the production of prints and special conditions of contract for websites and e-commerce Oxatis of ALPHADATA SAS, all listed in the footer of this site. Clicking on the the confirmation of the order is equivalent to full acceptance of the terms of this agreement without reservation. Clicking on the confirmation is also equivalent to a "digital signature" demonstrating full legal acceptance of the terms of this agreement.

Any order for any product appearing in the online store's site (below WEBSITE VENDOR) requires consultation and prior acceptance of these terms and conditions of sale prior to the completion of the order. The click of the confirmation of the order implies full acceptance of all terms listed in this agreement . Clicking the confirmation of the any order amounts to a “digital signature” and full acceptance of the terms of this agreement.

These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods offered by the seller to the consumer.
Order Confirmation
The contractual information will be confirmed via e-mail to the address specified by the customer in the order form. The consumer represents that the Customer has provided a valid email address.
Proof of the transaction
The Seller and the Customer agree that the records stored in computer systems company ALPHADATA under reasonable conditions of safety are considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is consistent with the Official Bulletin of Taxes on computerized accounting and is carried on a reliable and durable medium such that it can be produced as evidence.
Product Information
Both parties agree that every effort has been made to ensure the accuracy of the information presented in good faith on the site www.cad-sofware-download.com. However, neither SAS ALPHADATA nor its suppliers are responsible for the consequences, incidents, special damages arising from electronic transmission, or the accuracy of information provided, even if the seller has become aware of the possibility of such damages. The names and product brands and manufacturers are used only for identification purposes. The photos, descriptions and prices are not contractual and any image, statement, or other content on the Seller’s website shall not amount to a contractual term or warranty, unless otherwise stated.
CUSTOMER acknowledges that he is aware that to properly install and use the CAD / CAM / ERP / GIS / PLM ..., it is strongly advised that those who use the product receive special training (unless otherwise properly specified).
Duration of the validity of the offer and its specified price.
All prices listed are only valid on the day they are displayed. All prices listed are subject to change without notice to the customer.
Method of Delivery (Physical products)
Unless otherwise agreed, all physical products shall be delivered to the address given by the customer on the order form and shall only be delivered within the geographic areas we presently serve.
Seller represents that all products leave Seller’s premises in perfect condition. The Customer agrees to notify the carrier (or the factor) of the slightest trace of damage (holes, traces of crushing, etc. ..) on the parcel, and, where appropriate, refuse the package. In such situations, Seller agrees to send a new product to the same address, as listed in the order form, subject to the following limitations.

Any and all products received and declared, a posteriori, damaged during transport may not be exchanged in the manner described above unless the Customer indicates (reserves) that the product has been damaged upon receipt.

As with any delivery mechanism, both delay of or loss of the product may occur. If the product appears loss, Seller shall contact the carrier to start an investigation to make all efforts necessary, for the deration necessary, to locate the product. If, after investigation, the product is found to be lost, Seller shall demand reimbursement from the carrier and shall deliver a new package identical the amount reimbursed.

Seller shall not be responsible for any delays in delivery times while in possession of the carrier, including any loss of products, bad weather, or strikes.
Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated in writing (“reserves”) at the time of the delivery and the writing must be signed by the Customer.

The Customer must confirm any claim made at delivery in a writing sent to the carrier by mail, with receipt, within two (2) working days of the date of delivery.

The Customer must send a copy of this letter to the address of the Seller. Unless all of the preceding conditions are satisfied, the Seller retains no duty to proceed with the exchange in the manner described above.
Delivery Errors
The CUSTOMER must make to the SELLER on the day of delivery or no later than the first business day following the date of delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to entries on the order confirmation.

Beyond this period mentioned above, all claims will be rejected.

The formulation of this claim with the SELLER may be made to the address of the SELLER.

Any claim not made in accordance with the conditions mentioned above shall not be taken into account and SELLER is released the Seller from any responsibility towards the CUSTOMER.

In all cases of error of delivery or exchange of any product for exchange or refund, the package sent to the CUSTOMER must be returned to the SELLER with all contents originally sent with the package and in its original packaging, unopened and in perfect condition to the address of the seller or the address as supplied by the SELLER. For software in particular, the seals and license holder of magnetic media shall in no case have been opened or debrided.

To be accepted, any and all returns must be reported and have the consent of the SELLER, who shall, if he agrees, shall ship the package to the listed location.

Shipping costs are the responsibility of the SELLER, except where it appears that the product does not match the original declaration made by the CUSTOMER.
Product Warranty
The provisions herein may not deprive the consumer of the legal guarantee which requires the SELLER to guarantee against the consequences of latent defects of the goods sold.

The CUSTOMER is expressly informed that the SELLER is not the manufacturer of the products presented in the SITE SELLER and the SELLER assumes no liability for defective products.

Therefore, in case of damage to a person or property by product defect, only the responsibility of the manufacturer of it could be sought by the consumer, based on information on the packaging of the product.

The warranty period is one year (one year). Excluded from this warranty, all products modified or repaired by the customer or any other entity that providers selected by the SELLER.

The guarantee may be extended as provided in store and on the website under the heading workshop.
Right of Withdrawal
The right of withdrawal applies only to individuals and not professionals.

In accordance with Article L. 120-20 of the French Consumer Code, the CUSTOMER has a period of seven (7)( now 14) calendar days to return, at its expense, the products do not suit him. This period starts from the date of receipt of the CUSTOMER's order. All returns will be reported in advance with the customer service of the SELLER. The product must be returned to the seller's address or address then held by the SELLER.

Sensitive products (such as DVDs, CDs, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.

Only products returned if their original packaging, in perfect condition, and with all of its contents, will be accepted. Any product that has been damaged or whose original packaging has been damaged, may not be refunded, returned or exchanged. This right of withdrawal is without penalty, except for shipping and return policies. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the new shipment will be at the expense of the Customer.

In case of exercising the right of withdrawal, the SELLER will make every effort to reimburse the consumer within thirty (30) days.
Use Rights
The use of any trademarked content on this site is strictly prohibited.
Force majeure
Neither party will have breached any of the contractual obligations in this agreement, to the extent that their execution is delayed, hindered or prevented by a fortuitous event of force majeure. A Force Majeur circumstance means a compelling factual circumstance preventing performance that is unpredictable, inevitable, beyond the control of the parties, and which cannot be prevented by either party despite reasonable efforts and due care.

The party affected by such circumstances shall notify the other within ten (10) working days after the date on which the affected becomes aware of the circumstance that might prevent performance.

Both parties will then, within three (3) months, unless unable due to force majeure, examine the impact of the event and agree on the conditions under which the contract will be continued.

If the force majeure circumstance lasts longer than a period of one month, these terms may be terminated by the aggrieved party.

Explicitly, the following are considered force majeure (or unforeseeable circumstances) in addition to those usually retained by the jurisprudence of European courts and the French courts: the blocking of transportation, earthquake, fire, storm, flood, lightning, stop telecommunication networks or difficulties specific to telecommunication networks to external customers.
No Partial Validation (Severance Clause)
If one or more provisions of these terms are held to be validated or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
No Waiver
The failure of either party to make any claim for breach of the contract against the breaching party shall not constitute a waiver of any future claim for breach or otherwise waiver of any obligation under this agreement.
Governing Law
These general conditions are subject to French law, both in substance and in form.

If a dispute or claim occurs, the CUSTOMER must seek binding settlement from the SELLER prior to instituting any legal action against the SELLER.
Protection of Personal Data
All the data you entrust to is for the purpose of processing your orders.
Under Law No. 78-17 of 6 January 1978 relating to data, files and freedom, you have to ALPHADATA a right of correction, review, correct and delete data you have provided. In addition, the consumer acknowledges having read the legal notices contained in the footer of this site.
All terms, rules and conditions listed in or related to this SELLER’s website have the customer’s full assent, without any restriction, including all conditions of sale listed by the SELLER.

All disputes arising from sales to CUSTOMERS that are corporations (price, terms of sales, product ,...) will be governed by French law before the Court of Commerce headquarters of the SELLER